Effective Date: 01/ April/ 2026
Last Updated: 01/ April/ 2026
Life Render respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Life Render collects, uses, stores, protects, shares, and manages personal information when you visit our website, contact us, request a quote, submit a project brief, use our forms, interact with our content, or communicate with us.
For the purpose of this Privacy Policy, “Life Render,” “we,” “our,” or “us” refers to Life Render, a 3D medical animation and scientific visualization studio based in Colombo, Sri Lanka. “You,” “your,” “visitor,” “client,” or “user” refers to any person, company representative, website visitor, prospective client, client, supplier, contractor, or other person interacting with our website or services.
By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
Life Render provides 3D medical animation, scientific visualization, mechanism of action animation, mechanism of disease animation, medical device animation, surgical animation, educational visualization, and related visual communication services.
Our website is designed to provide information about our services, portfolio, pricing approach, process, case studies, articles, contact options, and project inquiry forms.
Business name: Life Render
Location: Colombo, Sri Lanka
Website: www.liferender.com
Privacy contact email: [email protected]
For privacy-related requests, please contact us using the email address above.
2. Scope of this Privacy Policy
This Privacy Policy applies to information collected through:
Our website
Contact forms
Quote request forms
Project inquiry forms
Email communication
Phone or online meeting requests
Newsletter or marketing sign-ups, if enabled
Portfolio or case-study inquiry forms
Blog comments, if enabled
Cookies and analytics tools
Security and anti-spam tools
Client project communication related to website inquiries
This Privacy Policy does not apply to third-party websites, platforms, social media pages, payment processors, video platforms, analytics platforms, or external services that we do not control. Those third-party services have their own privacy policies.
3. Information we collect
We may collect different types of information depending on how you interact with Life Render.
3.1 Information you provide directly
When you contact us, request a quote, or submit a project inquiry, we may collect:
Name
Email address
Phone number
Company name
Job title or role
Country or region
Website URL
Project type
Project description
Budget range
Timeline or deadline
Service interest
Message content
Meeting request details
Files or references you upload or send
Any other information you choose to provide
This information is collected so we can respond to your inquiry, understand your project, prepare a quote, schedule a consultation, and communicate with you.
3.2 Business and project information
Because Life Render works in medical, scientific, pharmaceutical, biotech, healthcare, and technical visualization, clients may provide project-related materials such as:
Scientific references
Medical papers or publications
Product descriptions
Drug mechanism information
Medical device information
CAD files
Brand guidelines
Logos
Scripts
Storyboards
Presentations
Clinical or technical documents
Regulatory or compliance instructions
Marketing claims
Visual references
Confidential business information
Research or development materials
We process this information only for legitimate business purposes related to project discussion, quotation, production, review, delivery, communication, record keeping, and legal protection.
Do not submit confidential, unpublished, proprietary, patient-identifiable, or legally restricted information through our website unless you are authorized to do so and unless appropriate confidentiality arrangements are in place.
3.3 Technical information collected automatically
When you visit our website, certain technical data may be collected automatically by our website, hosting provider, analytics tools, security tools, anti-spam tools, or similar services.
This may include:
IP address
Browser type
Device type
Operating system
Screen size
Pages visited
Time spent on pages
Referring website
Approximate location based on IP address
Date and time of visit
Click behavior
Form interaction data
Cookie identifiers
Website performance data
Security logs
Spam detection data
This information helps us operate the website, improve user experience, understand traffic, protect against spam and security threats, and measure website performance.
3.4 Cookies and similar technologies
Cookies are small text files stored on your device when you visit a website. Cookies may be used for website functionality, security, analytics, performance, user preferences, and marketing. The European Commission explains that cookies can be first-party or third-party, and can be session-based or persistent.
Life Render may use the following categories of cookies:
Essential cookies
These are required for the website to function properly, such as security, form submission, page loading, cookie preference storage, and spam protection.
Analytics cookies
These help us understand how visitors use the website, which pages are visited, how users find us, and how we can improve the website.
Performance cookies
These help us monitor site speed, errors, uptime, and user experience.
Functional cookies
These remember preferences or improve website usability.
Marketing cookies
These may be used for advertising, retargeting, campaign measurement, or social media tracking, if enabled.
Where required by applicable law, we will request your consent before using non-essential cookies.
4. Analytics, security, anti-spam, and third-party tools
Life Render may use third-party tools to run, secure, measure, and improve the website. These tools may process technical or personal data according to their own policies.
These may include:
WordPress
Elementor
WPForms
Google Analytics
Google Search Console
Google reCAPTCHA
Akismet
Cloudflare
Hosting and server providers
Email and SMTP services
Backup and security tools
SEO tools
Scheduling tools
Payment processors, if added later
Newsletter tools, if added later
Google Analytics requires website owners to disclose the use of Google Analytics and explain how it collects and processes data. Google also provides privacy controls for Analytics, including options related to data collection, granular location/device data, advertising features, and retention periods.
If Google reCAPTCHA is used on our forms, your interaction with the website may be analyzed to determine whether the action is performed by a human or automated bot. Google services are subject to Google’s Privacy Policy and Terms of Service.
If Akismet is used for spam protection, data submitted through comments or forms may be checked against spam databases for security and abuse prevention. Akismet states that it does not sell data sent to the service and that most spam-related data is retained for short periods.
5. How we use your information
Life Render may use collected information for the following purposes:
To respond to inquiries
To provide quotes or estimates
To schedule meetings or consultations
To understand project requirements
To prepare proposals
To provide our services
To communicate during project discussions
To manage client relationships
To review scientific or technical project materials
To improve our website and services
To analyze website traffic and user behavior
To protect the website from spam, fraud, abuse, and security threats
To maintain business records
To send service-related communications
To send marketing emails only where allowed or consented
To comply with legal obligations
To enforce our Terms and Conditions
To protect Life Render’s legal rights
To prevent misuse of our website, content, or services
We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted by law or with your consent.
6. Legal basis for processing
Depending on your location and the nature of the interaction, we may rely on one or more legal bases to process your personal information.
These may include:
Consent
For example, when you agree to receive marketing emails, accept non-essential cookies, or voluntarily submit information through a form.
Contract or pre-contractual steps
For example, when you request a quote, discuss a project, approve a proposal, or enter into a service agreement with us.
Legitimate interests
For example, to operate our website, respond to business inquiries, improve services, prevent fraud, secure the website, and maintain business records.
Legal obligations
For example, where we must retain records for accounting, tax, legal, regulatory, or compliance reasons.
Under GDPR, organizations must have a lawful basis for processing personal data, such as consent, contract, legal obligation, public interest, vital interests, or legitimate interests. Sri Lanka’s Data Protection Authority also describes the PDPA as a framework for regulating personal data processing and protecting individuals’ privacy.
7. Contact forms and quote forms
When you submit a contact form, quote request, project inquiry, or similar form, we collect the information you enter into the form.
This may include your name, email, phone number, company, role, project type, message, budget, timeline, and uploaded files.
We use this information to:
Respond to your message
Evaluate your project
Prepare a quote or proposal
Schedule a call
Follow up on your request
Keep records of the inquiry
Protect against spam and misuse
We do not intentionally collect abandoned form entries unless the website clearly discloses this feature and it is configured in compliance with applicable privacy requirements. Information should normally be sent to us only when you submit the form.
8. Email communication
If you contact us by email, we may keep your email address, message content, attachments, and related communication history.
We use this information to respond to you, manage the relationship, prepare project materials, provide support, maintain records, and protect our rights.
Email is not always a fully secure method of communication. Do not send highly sensitive, confidential, patient-identifiable, or legally restricted information by email unless appropriate security arrangements are agreed.
9. Newsletter and marketing communication
If we offer a newsletter, lead magnet, downloadable guide, cost calculator, educational resource, or email update, we may collect your name, email address, company, role, country, and topic preferences.
We may use this information to send:
Educational articles
Medical animation guides
Project planning resources
Service updates
Portfolio updates
Industry insights
Marketing communication
You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.
We will not sell your email address to third parties.
10. Project files and confidential materials
If you become a client or prospective client, you may provide project files, scientific references, medical documents, product information, device information, scripts, brand materials, or confidential business information.
We use these materials only for purposes related to:
Project evaluation
Quote preparation
Creative development
Scientific review
Scriptwriting
Storyboarding
Animation production
Client communication
Project delivery
Record keeping
Legal protection
We will not intentionally publish confidential project materials without permission.
Confidentiality may also be covered by a separate Non-Disclosure Agreement, proposal, statement of work, master service agreement, or client contract.
11. Patient data and sensitive health information
Life Render does not request patient-identifiable health information through the website.
You should not submit:
Patient names
Medical record numbers
Patient photographs
Patient scans with identifiers
Patient contact details
Personal health records
Identifiable case histories
Protected health information
Genetic data linked to a person
Any other sensitive personal health data
If a project requires patient-related material, the client is responsible for obtaining all necessary consents, permissions, anonymization, approvals, and legal authority before sharing it with Life Render.
If you accidentally submit sensitive personal or patient-identifiable information, contact us immediately and we will take reasonable steps to delete or restrict it, unless retention is legally required.
12. Children’s privacy
Our website and services are intended for businesses, professionals, researchers, healthcare organizations, pharmaceutical companies, biotech companies, medical device companies, agencies, and adult users.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.
13. How we share information
We may share personal information only when necessary and appropriate.
This may include sharing with:
Website hosting providers
Email service providers
Form and CRM tools
Analytics providers
Security and anti-spam providers
Cloud storage providers
Backup providers
Payment processors
Professional advisors
Legal advisors
Accountants
Contractors or collaborators involved in a project
Voiceover artists, editors, animators, consultants, or production partners, where needed
Regulatory or legal authorities, where required by law
We do not sell personal information.
We do not share client project materials publicly unless permission is given or the material is already public.
We may disclose information if required to comply with law, enforce our terms, protect our rights, prevent fraud, respond to lawful requests, or protect the safety of our website, business, clients, or users.
14. International data transfers
Life Render is based in Sri Lanka, but our clients, service providers, website visitors, software tools, hosting services, analytics services, cloud tools, and communication platforms may be located in other countries.
This means your information may be processed or stored outside your country of residence.
Where required, we will take reasonable steps to ensure that international transfers are handled in accordance with applicable data protection requirements.
Sri Lanka’s DPA notes that the PDPA applies territorially and extraterritorially, including to certain entities outside Sri Lanka that offer goods or services to, or monitor the behaviour of, individuals in Sri Lanka. The DPA has also published materials related to processing personal data outside Sri Lanka under the PDPA.
15. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Typical retention periods may include:
Website analytics data: according to analytics tool settings
Contact form inquiries: as long as needed to respond and manage business records
Quote requests: as long as needed for sales, follow-up, and record keeping
Client project records: for the duration of the project and a reasonable business/legal retention period afterward
Invoices and accounting records: as required for tax, accounting, and legal compliance
Email communication: as long as needed for business, legal, and client relationship purposes
Marketing consent records: until withdrawal plus a reasonable compliance period
Security logs: as long as needed for website protection and investigation
Spam records: according to anti-spam tool retention settings
When information is no longer needed, we will delete, anonymize, or securely archive it where appropriate.
16. Data security
We use reasonable technical, organizational, and administrative measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
These measures may include:
Secure hosting
SSL/TLS encryption
Website security tools
Access controls
Password protection
Spam protection
Firewall tools
Backups
Limited access to project files
Use of reputable service providers
Internal confidentiality practices
Regular website maintenance where practical
No website, email system, server, or internet transmission is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information.
17. Your privacy rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Opt out of marketing communication
The European Commission describes GDPR rights including access, correction, erasure, restriction, portability, objection, and the right to be informed. Sri Lanka’s DPA materials also refer to data subject rights under the PDPA, including access, withdrawal of consent, objection, rectification, completion, and erasure.
To exercise your rights, contact us at:
Privacy contact email: [email protected]
We may need to verify your identity before responding to certain requests.
18. GDPR and UK GDPR notice
If you are located in the European Economic Area, European Union, United Kingdom, or another jurisdiction with similar privacy laws, additional privacy rights may apply.
Where applicable, you may have rights to:
Access your personal data
Correct your personal data
Delete your personal data
Restrict processing
Object to processing
Withdraw consent
Receive a copy of your data
Complain to your local data protection authority
We process personal data only where we have an appropriate legal basis, such as consent, contract, legitimate interest, or legal obligation.
19. California privacy notice
If you are a California resident and applicable California privacy law applies to Life Render, you may have certain rights regarding personal information, including the right to know, access, correct, delete, and opt out of certain sharing or selling of personal information.
California’s privacy authority explains that personal information can include information associated with a person, and California consumers have privacy rights under the CCPA.
Life Render does not sell personal information.
If we ever use advertising or marketing tools that are considered “sharing” under applicable California privacy law, we will provide appropriate notice and opt-out mechanisms where required.
To submit a privacy request, contact:
Privacy contact email: [Insert email]
20. Cookies management
You can control cookies through:
Your browser settings
Cookie banner settings, if available
Analytics opt-out tools
Privacy extensions
Device settings
Third-party platform settings
Blocking cookies may affect website functionality, form submission, security features, analytics accuracy, or user experience.
Where required, non-essential cookies will be used only after consent.
21. Do Not Track signals
Some browsers send “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our website may not respond to them automatically.
You can still manage cookies and tracking through your browser, cookie settings, and opt-out tools.
22. AI-assisted tools
Life Render may use professional software, automation, AI-assisted tools, or workflow tools to support internal research, organization, creative planning, image concept development, drafting, production efficiency, or project management.
We will not knowingly upload confidential client information, patient-identifiable data, unpublished scientific data, or sensitive proprietary materials into public AI tools without permission.
If a client has specific restrictions on AI-assisted processing for a project, those restrictions should be stated in writing before confidential materials are shared or production begins.
23. Portfolio, case studies, and testimonials
Life Render may display portfolio work, case studies, testimonials, project descriptions, images, animations, or results only where permitted.
If a project is confidential, under NDA, unreleased, medically sensitive, or restricted by client policy, we will not knowingly publish it without appropriate permission.
If testimonials are submitted to us, we may use the name, role, company, quote, and related project description only as agreed with the client.
24. Third-party links
Our website may link to third-party websites, social media profiles, portfolio platforms, embedded videos, scheduling tools, payment platforms, articles, or external resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
You should review the privacy policies of third-party websites before submitting information to them.
25. Payment information
If Life Render accepts online payments in the future, payment information may be processed by third-party payment processors.
Life Render does not intend to store full credit card details on its own website unless clearly stated and secured through appropriate systems.
Payment processors may collect billing details, payment method information, transaction records, and fraud-prevention data under their own privacy policies.
26. Legal and regulatory disclosures
We may disclose information where necessary to:
Comply with law
Respond to lawful requests
Protect our rights
Enforce agreements
Prevent fraud
Investigate security issues
Resolve disputes
Protect users, clients, or the public
Comply with tax, accounting, legal, or regulatory obligations
27. Business transfers
If Life Render is involved in a business transfer, merger, acquisition, restructuring, sale of assets, partnership transfer, or similar transaction, personal information may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.
28. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal obligations, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.
You should review this page periodically.
29. Contact us
For questions, privacy requests, or concerns about this Privacy Policy, contact:
Life Render
Colombo, Sri Lanka
Website: www.liferender.com
Email: [email protected]